![]() Why? – What added value does this work bring to the customer’s life?.What? – What are both the inputs and the outputs of the process? What are the obstacles that prevent flow?.Learn More.? Are the equipment and materials easily accessible? Are you aware of motion Muda (無駄, on'yomi reading) is a . Where– Is the area where the work is done in accordance with 5S Lean 5S Visual Management Training The Lean 5S training tool.When– Are process inputs readily available? Are outputs available when needed? Do you see the waste of time?.Who? – Who are you observing in the process of observation? Who is responsible for the input to the process? Who are the “customers?” of the process? Pro tip: Don’t ask who is responsible for the problems. ![]() The Gemba Walk’s 5 Ws provides a great structure for all the questions that you would like to ask. ![]() It is difficult to let go of preconceived notions about how work is done. You shouldn’t assume everything is done in accordance with the standard. Ask employees why they do what they do. Ask employees about their work documentation, how they handle exceptions, and why certain operations are done in a particular order. What is he meaning of gemba full form in Japanese? 6. Open mind You don’t want to let preconceived notions cloud your observations. You shouldn’t assume that everyone performs the task the same way or that the work is performed according to the Standard. However, you should still make sure to follow up.Ī camera It can be very helpful later to browse through a gallery or even just a few seconds of video. Respect all people you photograph. You may find graph paper useful if you don’t have a camera at your workplace. The time to react to what you see after your Gemba walk and not during it. A way to recall what you saw and what you thought is essential. You should be able to upload your observations via a mobile phone or tablet, so you can track their implementation and keep track of the impact of your Gemba walks. In a pinch, a pen and paper are sufficient. Log your observations – Although we may be stating the obvious, it is important to have a way to record your observation. Full-form Japanese Gemba walks are full of information, and it is important that you have tools for recording your observations and their meaning.
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